Safe Betting

Responsible Gaming


At planetwin365 we believe in responsible gaming. Gambling should be an exciting pastime and we encourage our customers to have fun, but not bet beyond their means. We are committed to endorsing responsible wagering among our customers as well as promoting the awareness of problem gambling and improving prevention, intervention and treatment.

planetwin365’s responsible gaming policy sets out its commitment to minimizing the negative effects of problem gambling and to promoting responsible gaming practices.

Maintaining control

Most people gamble within their means, but for some it can be more difficult. In order to maintain control of your gambling habits we would like you to keep in mind the following, important guidelines:
  • Gaming is just for fun, not a way ofearning money
  • Only play when you are relaxed and concentrated
  • Never play if you are feeling depressed
  • Never play under the influence of alcohol or medication
  • Take regular breaks
  • Decide your monthly or weekly gaming stake in advance: Only wager
    what you can afford to lose
  • Before you start playing, decide the winning amount at which you
    will end the game

How can planetwin365 help you to control your gambling behaviour?

We actively encourage our players to set clearly defined limits with our responsible gaming tools!

Limit your stake and your losses

On our website, you can choose to limit the amount of money you are willing and able to stake and/or lose. Simply log into your planetwin365 account and choose “self-limitation” under your account settings. Now chose a period, i.e. 7 days, and calculate for yourself the amount of money you are willing and able to spend for gambling entertainment within this timeframe. Do not increase the maximum limit which you have decided for yourself later on! If you save your settings, our system will show you a notification as soon as you have reached your self-set limits. You won’t be able to spend or lose more money from that point on, until the new time period begins.

Time-out & self-exclusion

If you feel that you need a break from gambling then please log into your planetwin365 and choose “self-exclusion” under your account settings. Now, you have the choice to restrict yourself from logging in the planetwin365 website for a defined period of time (i.e. a 10 days break) or you have the option to exclude yourself for an undefined time, which means, forever.

If you need any help with the self-limitation or the self-exclusion features, please contact us at info-eng@planetwin365.com!


Take the reality check!

If you are concerned that gambling has had a negative impact on your or someone else’s life, then find out your gambling risk level by taking this simple self-assesment test. It only takes two minutes. That way you can address the problem or get help quickly if there's a problem.

If you need more information or help, we strongly advise you to visit one of the following organisation’s websites, non planetwin365 related:


Underage Gambling

It is illegal for anyone under the age of 18 to open an account or to gamble on planetwin365. If you know someone under the age of 18 who is registered with us, please contact us immediately at info-eng@planetwin365.com

** ANYONE UNDER THE AGE OF 18 FOUND TO BE USING THIS SITE WILL HAVE ANY WINNINGS FORFEITED AND WILL ALSO BE REPORTED TO THE POLICE **
If you share your computer with friends or family who are under the legal age to register or bet with our site, you can use Filtering Systems like NetNanny or Cyberpatrol.